Articles & Insights

Integrating Gen AI tools into OCM activities, and leveraging four factors for trust suggests companies can accelerate tech. adoption and foster stronger, more resilient employees. That's a significant Win-Win.
A curated list of highly recommended reference books to help transition through OCM.
While a ton of businesses are not willing to push the boundaries of AI just yet, many are leveraging AI tools internally to increase productivity. Examples include Call Center Chatbots, use of Copilot to generate materials, track meetings, and devise decks, and of course automated workflows. But if you're planning to build your own in-house AI tools using your internal company data - beware the pitfalls. This should be a helpful primer..
Since the 1950's studies have cited 70% as the percentage of failed projects. In my opinion, most change projects falter due to people issues, not technical ones - and sometimes those people are the leaders themselves. In this article, we explore the top three reasons projects still fail (and define what failure actually means) at insane rate in the real world. (Except mine, of course)
Working on documenting several examples of where my change approach has been implemented, has flexed as needed, and ultimately delivered the desired result for clients.

Webinars, Podcasts and More

When we host webinars or podcasts, we’ll archive the recordings here with a brief description.  

More to Come…

Change Management Starter Kit

Coming Soon – Let’s pull back the curtain on some of the tools I use in my work:

Free Guide: 10 Steps to Drive User Adoption of New Technology – Bbased on 15+ successful implementations.

Free Templates: Start Your Change Management Journey Immediately with templates for:

  1. Stakeholder Analysis,
  2. Change Impact Analysis
  3. Communications Plans
  4. Training Plans

Success Stories

Global E-commerce Expansion – Amazon

Led change management for 200+ global service launch projects across North America, Europe, and Asia. Developed a standardized launch playbook that reduced average launch issues by 30%. Trained 80 project managers in change leadership, creating a self-sustaining change community.

Outcome: faster launches, cohesive global process

Post-Merger Integration – Tech Company

As Change Advisor to the CTO, managed cultural and process integration for a newly acquired 300-person company. Implemented a 100-day change plan including leadership alignment workshops and cross-company team building. Achieved full tool integration and <10% turnover in the acquired unit (versus 25% industry norm).

ERP Implementation – Manufacturing SME

Oversaw change management for an Oracle ERP rollout to 5 plants and 1,000 users. Delivered stakeholder communications, role-based training for all employees, and a change champion network of 50 influencers on the shop floor. Go-live saw minimal disruption – production output was 95% of baseline in first week post-launch, and user adoption hit 90% by 60 days

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